Social Care Network

Because health starts with the basics.

It’s hard to focus on your health when you’re worried about rent, putting food on the table, or getting to your next appointment. As a navigator and community partner in Hudson Valley Care Coalition, Alpha WellCare helps you figure out what you need, connects you to the right support, and stays with you until you get it.

How we help:

  1. We listen first. Our navigators ask a few simple questions about housing, food, transportation, utilities, and personal safety. There are no wrong answers, and you share only what you’re comfortable with.
  2. We check what you qualify for. Your navigator helps you understand which services you may be eligible for and handles the steps to get you enrolled.
  3. We connect you to help. Sometimes that’s a trusted organization in our network. Sometimes it’s us: Alpha WellCare provides [list services you deliver directly, e.g., care coordination, benefits assistance, health education] as a community partner.
  4. We follow up. A referral only counts if it works. We check in to make sure you got what you needed and step in if something falls through.

Support may include help with:

  • Stable housing and housing-related needs
  • Healthy food and nutrition programs
  • Transportation to appointments and essential services
  • Utilities and household needs
  • Safety concerns and other urgent needs

Why Alpha WellCare:
We’re part of the community we serve. Our navigators know the neighborhoods, the resources, and the real-life barriers people face. We work in English and Spanish, and we treat every person with dignity and respect. Because we also provide care management, members who need more support can get it from a team that already knows them.

Who it’s for:
Social Care Network services are available to Medicaid Managed Care members in the Hudson Valley who qualify. Your navigator will review your eligibility with you and explain which services apply to you.

For providers and health plans:
Refer patients or members who have unmet social needs to [email/phone/referral link]. We handle screening, navigation, and follow-up, and we keep you informed along the way.

Get started:
Call (914) 806-6722,